PHONE (239) 992-0711 (800) 583-1496 FAX (239) 947-7460
Customer Service Documents
Automatic Electronic Funds Transfer (EFT)
Automatic Bill Pay (ABP) is designed to help make paying your bill more convenient and efficient. With ABP, you won't have to worry about late payments due to your busy schedule or while you're away from home. Your bill will be paid automatically by a direct debit (charge) to your bank account.
Capital Credits Assignment Form
If you would like to assign your Capital Credits to someone else,click here to download and print the Capital Credits Assignment form.
Estoppel Requests
As of November 5, 2010, Bonita Springs Utilities, Inc. charges for estoppel requests.
- All requests must be accompanied by a check
- Normal turnaround time 48 hours: $15.00
- Rush delivery same day: $30.00
BSU Administrative Building
11900 E. Terry Street
Bonita Springs, Florida 3413
Office Hours: 7:30 am – 5:00 pm M-F
Customer Service:
(239) 992-0711 or (800) 583-1496
24 hours a day, 7 days a week
Engineers & Contractors
BSU has a secure VIP file-share system for engineers and contractors! The system will allow you to:
- Access Standards and Specifications
- View Detail Sheets
- Download other documents that will aid in the construction of a project
In addition, you can
- Keep your contact information updated
- Change your login user ID or password
- Automated re-send your password
BSU Customer Tools
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- LEARN HOW TO READ YOUR BILL
- PAY YOUR BILL ONLINE
- READ OUR FREQUENTLY ASKED QUESTIONS
