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►Fred's Blog
►News
Read our latest news releases.
►BSU 2012 Calendar
Bonita Springs Utilities is happy to
present its 11th Annual
Water Conservation Calendar,
a reminder to be conscious of
your water use throughout the year.
present its 11th Annual
Water Conservation Calendar,
a reminder to be conscious of
your water use throughout the year.
►Board Meeting Update
Customer Service 
Your Water Meter Guide
Your Water Meter Guide
How to Read Your Water Meter
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Reading Your Water Meter Your water meter is identified by a number that is printed or engraved on its lid. This number also is included on your monthly bill. Water usage is recorded on the meter's dials, which are read from left to right.
| 0 | 5 | 3 | 9 | 6 | 5 | 0 |
BSU Meter Readers
BSU reads your meter once a month. The meter reader will visit your property briefly on approximately the same day each month. Customers may request a copy of their meter-reading schedule by calling BSU Customer Service at (239) 992-0711.
Please help the meter readers by keeping bushes trimmed so that readers have unobstructed access to the meters for routine monitoring and emergency repairs. If your meter is in an area guarded by a pet, please let us know so that we can be prepared.
Testing Your Meter
When BSU meter readers see unusually high usage, they will check the meter a second time before submitting the information for billing. If you would like to have a reading rechecked again and are willing to pay for a return visit, please call Customer Service.
If you have talked with Customer Service and still cannot account for a period of unusually high water usage, you may request that the meter be removed and tested. If tests show the meter is working properly and meets the standards set by the American Water Works Association, you will be billed for the test. If the meter proves to be substandard, there will be no charge, and the meter will be replaced.
Other problems that are unrelated to properly functioning meters, including line maintenance, leaks and other waterline problems on your property, are the member-customer's responsibility.
IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, (239) 992-0711 or (800) 583-1496. It is answered 24 hours a day, 7 days a week. Note that email is read and answered only during normal business hours, 8:00 am - 5:00 pm, Monday through Friday.
Water Restrictions
For information about current water restrictions please CLICK HERE for more information.
FAQ: Boil Water Notices
Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed. CLICK HERE for answers to your questions.
Water Conservation
The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.
It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.
For more information visit the South Florida Water Management District Website.
►Cell Phones for Soldiers
BSU is an official collection site for
Cell Phones for Soldiers.
Drop off your old cell phone today!