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Bonita Springs Utilities is happy to
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Water Conservation Calendar,
a reminder to be conscious of
your water use throughout the year.
 

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6/5/2012 at 5:00 pm

  Open to the public.

June 2011

Beware of water-filtration scams

From time to time we see reports of unscrupulous firms trying to sell overpriced or useless water-treatment devices by offering to test tap water at no cost.  Free offers to test your water are almost always part of sales promotions, according to the Better Business Bureau and the U. S. Federal Trade Commission.
 
If your water is provided by Bonita Springs Utilities, it’s unlikely that you have water problems, but a practiced door-to-door salesman may show that you do. The salesperson uses a test kit that turns your water different colors or makes it look as if it has spider webs in it. What he won’t tell you is that the test kit would produce the same results in perfectly pure water. The goal is to scare you into buying an unneeded water-filtration system.

Here are some other sales tactics that are red flags:
 
Claims that your drinking water is polluted, contaminated or unhealthy. The United States Environmental Protection Agency sets and enforces standards for drinking water. BSU’s tap water, like all drinking water produced in the nation, is continuously tested and monitored. Our water consistently exceeds both state and federal standards.

Claims their equipment is government-approved. The government does not endorse water tests or water-treatment products. An Environmental Protection Agency registration number on a water filtration system means only that the manufacturer has registered its product with the EPA.

The promise of no maintenance: All filtration devices require some maintenance, even routine filter changes.

An assurance that the filter will remove all known contaminants. No water-purification device can remove every contaminant.

You’ve won a prize, but you haven’t entered a contest – and you have to buy the filtration system to receive it. You’re likely to find the water-filtration device costs hundreds or thousands of dollars, while the prize is worth very little.

If you are considering the purchase of a home water-filtration system, we recommend these steps:

First, check BSU’s annual Water Quality Report, which lists possible water contaminants and provides testing results. The report may provide all the reassurance you need. Before shopping for a system, arrange for an independent test. Have your water tested by a private laboratory that is certified by the state health department or environmental agency. You can find a list of certified Florida labs online at http://www.dep.state.fl.us/labs/cgi-bin/aams/index.asp. Deal with the lab directly rather than relying on a salesperson to provide accurate, unaltered test results.
 
Do the research and decide what you need. Available systems range from low-cost kitchen faucet filters to expensive, sophisticated systems that treat all the water that flows into your home.

Once you decide on a system, be sure it has the capacity to meet both present and future needs. Read and understand the warranty. Ask about the installation process and cost, maintenance schedule and options for service and repairs.
 
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IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, (239) 992-0711 or (800) 583-1496.  It is answered 24 hours a day, 7 days a week.  Note that email is read and answered only during normal business hours, 8:00 am - 5:00 pm, Monday through Friday.

Water Restrictions
For information about current water restrictions please CLICK HERE for more information.

FAQ: Boil Water Notices
Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed.  CLICK HERE for answers to your questions.

Water Conservation
The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.

It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.

For more information visit the South Florida Water Management District Website.

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