John R. Jenkins, Executive Director
John joined BSU as executive director in June 2015, after providing legal services to the utility since the 1980s. He spent 30 years specializing in public utility law with a concentration in Florida water and wastewater utilities. John has expertise in a variety of issues including day-to-day utility operations, rate setting, permitting for consumptive use and operations, capital project financing and real estate matters.
John holds bachelor’s degrees in philosophy from Iona College in New Rochelle, New York, and finance from Florida State University, where he also earned his law degree. John holds memberships in the Florida Section of the American Water Works Association and The Florida Bar Environmental and Land Use Law Section.
Lisa Karnow, Customer Services Manager
Lisa oversees BSU’s customer service department, which is responsible for opening new customer accounts, coordinating billing and processing payments. Her staff members answer customer questions and handle issues by phone and at BSU’s administration office.
Lisa joined BSU in the human resources department in 2014. Her professional experience is varied and relevant to her responsibilities at BSU. She has served as client service manager, title underwriter, mortgage broker and regional manager for a title insurance company. Lisa was born in Singapore and lived overseas until she was 12. She holds a bachelor’s degree from Arizona State University and has been a Bonita Springs resident since 2007.
Kim Hoskins, P.E., Director of Engineering
Kim supervises the planning, design, permitting, budgeting, scheduling and construction administration of the utility’s capital improvement program, as well as the review, inspection and acceptance of developer-contributed projects. She oversees BSU’s engineering, inspections and geographic information systems staff.
A Lee County native, Kim holds a bachelor’s degree in environmental engineering from University of Florida. As a college student, she interned at BSU and then began her professional career with the utility, serving as assistant engineer for three years. Her previous work experience includes project management with the Fort Myers-based planning, design and surveying firm Barraco and Associates Inc.; development review with Lee County Department of Community Development; and engineering project management with Lee County Utilities.
Steven A. Richards, CPA, Director of Finance
Steve is responsible for maintaining the utility’s financial records, supervising investments and overseeing all accounting activities. He directs the activities of the finance department, including preparing financial statements and budgets and coordinating purchasing, disbursements, cash management and debt administration. Steve is a certified public accountant, licensed in the state of Florida.
Steve joined BSU in 2015 after nearly ten years with CliftonLarsonAllen, the national public accounting firm that audited BSU’s financial statements. He previously spent five years as a staff CPA and auditor with a Naples firm. Steve holds a business administration degree from The Ohio State University, a master’s of education from Xavier University in Cincinnati and a master’s in accounting and taxation from Florida Gulf Coast University. He is a member of the American Institute of Certified Public Accountants and Florida Institute of Certified Public Accountants.
Robert Drobish, Director of Information Technology
Robert, who joined BSU in 2013, is the director of information technology. He is responsible for computer hardware, software and network infrastructure for the utility including its local and wide-area networks and its communications systems as well as the records management group. Robert’s background includes more than 20 years of information technology and operational experiences as a VP for an IT services provider, corporate IT director and business operations manager. His efforts have taken him around the US, Macau (China), Peru, South Africa and Nova Scotia. Working in many aspects of IT and business gives Robert an in-depth understanding of technology, its impact on business operations and how to maximize this integrated relationship.
Andy Koebel, Director of Operations
Andy joined BSU as a maintenance technician in 1995 and soon was promoted to operator trainee. He earned licenses in both wastewater and water treatment and, in 2005, became an engineering technician. While working full-time at BSU, he completed work to earn an associate’s degree in drafting and design technology from Edison State College and, in 2006, a bachelor’s degree in civil engineering from University of South Florida. He earned his Professional Engineer’s license and was named director of operations in 2011. Andy is a member of the Water Environment Federation, Florida Water & Pollution Control Operators Association, American Water Works Association and the American Society of Civil Engineers. He manages 76 employees and oversees the operation of BSU’s two water production plants and two water reclamation facilities, as well as associated fieldwork and service activities.