Arranging Service

Arranging to start service in a home or business

Owners: Visit, call or email five business days prior to closing on the property. Please provide identification, member application, W-9 form, proof of ownership, and the date of the transfer. The deposit may be waived with auto-pay or letter of credit from another utility. There is a nonrefundable transfer fee.

Renters: Visit, call or email five business days prior to your move. Please provide identification, member application, W-9 form, copy of a fully executed, signed lease, and there is a deposit plus a nonrefundable transfer fee.

Businesses: Visit, call or email five business days prior to closing on the property. Please provide identification, member application, W-9 form, articles of incorporation, business license, the date of the closing on the property, and there is a deposit plus a nonrefundable transfer fee.

Information needed if you sell property or move

Please contact BSU five business days before the property closing or the move. Please have your realtor or closing agent fax the following information to us at (239) 947-7460:

  • The closing or moving date
  • Your name, phone number and the mailing address for the final bill
  • A completed estoppel form that can be downloaded HERE (please pay the required fees described on the estoppel form)
  • The name and phone number of the new owners/tenants

This information also may be provided to us by phone at (239) 992-0711 or email at customerservice@bsu.us